All returns to Digitalpantyhose are subject to the following conditions:

Your Return Shipment must be shipped (post marked) within 10 days of the day your order shipped for domestic customers (the "Ship Date" on your invoice). If you are an international customer your Return Shipment must be shipped (post marked) within 15 days of the day your order shipped for domestic customers (the "Ship Date" on your invoice).
Merchandise must be factory sealed to receive a refund.
Opened items cannot be returned unless DEFECTIVE. If you have a disk that does not play please notify us of your brand and model of DVD player and the exact problem you are having, so we may better serve you in the future.
Defective Items will be replaced with the same Item only. NO Refunds.
ALL of the Original Packaging; Case, Booklets, Liner Notes, Bonus Discs, etc. MUST be included.
We do NOT pay for postage on returns.
Shipping Charges are not Refundable.
International Customers are responsible for Duty Taxes and Shipping Charges if order is refused.
You must contact us in order to arrange any return or exchange PRIOR to sending the item back or the shipment will be returned to sender.